Loose Leaf Tea by BigTeaHouse.com.

Gourmet Loose Leaf Tea & Teaware

BigTeaHouse, Big Tea Selection!

Green, Black, White, Herbal, Rooibos and other exquisite blends of loose leaf tea!

Check out our featured blends below!

Loose Leaf Tea in Tins by BigTeaHouse, Organic Tea, Kosher Tea, Organic Green Tea, Loose Leaf Green Tea, Loose Leaf Black Tea, Loose Leaf White Tea, Loose Leaf Herbal Tea, Loose Leaf Chai Tea

Free Loose Tea Infuser!

Signature loose tea infuser with any purchase of $25 or more!

Singularitea Tea Infuser

Free loose leaf tea infuser with a $25 or greater purchase!

Unique Glass and Cast Iron Teapots!

Whether it’s a traditional color, or something fun and new to brighten up your day, we have a great selection of cast iron and glass teapots to help you brew your BigTeaHouse loose leaf tea!

Learn More

Teapots by BigTeaHouse.com | Loose Leaf Teapot Infusers | Glass Teapots | Cast Iron Teapots

Spicy Chai Escape

Come try one of our most popular chai teas today!

Spicy Chai Escape Loose Tea

Spicy Chai Escape Loose Tea | Black Chai Loose Leaf Tea

Customer Service

 


 

Shipping & Delivery

All orders under $45 ship for a flat rate of $5.95 for standard shipping.  BigTeaHouse.com offers Home Delivery, Next Day and 2nd Day shipping through FedEx for additional shipping costs. Please allow 7-10 business days for standard shipping. However, most orders arrive within 4-5 days.  Orders of $45 and more receive free ground shipping. 

We ship to all 50 states in the United States. Additional fees may apply for shipments to Hawaii and Alaska. Currently we do not ship outside of the United States.

P.O. Boxes
All orders with P.O. Box shipping address will be shipped via USPS only.
APOs & FPOs

Yes, we happily ship to our men and women in the armed forces!  Please make sure you use USPS to mail to any APO and FOT addresses. 

Payment, Pricing & Promotions

BigTeaHouse.com accepts Visa, MasterCard, American Express, Discover and PayPal. All transactions are in U.S. Dollars. Simply follow the directions to checkout.  Mail orders are offered at the following address:

Mail Orders
BigTeaHouse
Suite 4307
Bartonville, IL 61607

Secure Shopping

Providing privacy and security to BigTeaHouse.com customers is of utmost importance to us.  We collect credit card information when you place an order, and use it solely to process your order. We use industry standard Secure Socket Layer (SSL) encryption to ensure that your payment information is kept confidential. We will not retain credit card numbers for future orders and we will not share any payment information with any third party, other than the credit card processing company. We will never ask for your credit card information via email or any online form of chat. If someone contacts you asking for credit card information claiming to be from BigTeaHouse.com, please contact us directly at support@bigteahouse.com to advise our customer support team.

Sales Tax
BigTeaHouse is required to collect sales tax within the state of Illinois.  For information regarding sales tax on purchases outside of Illinois, please refer to the local sales tax policies of the destination of your shipment.
Shipping To An Address Other Than My Home/Billing Address
A different shipping address from your billing or home address is possible.  Please follow the instructions upon checkout.
Gift Wrapping
Currently, we do not offer gift wrapping.  We have gift wrapped items currently in development, and are excited to offer this option to our customers.  When this becomes available, we will add it to our purchase options.
Gift Cards & Gift Certificates
We are currently working to create a gift card option.  As soon as it becomes available, we will add it to our online store promptly.  Please continue to browse our fantastic selection of teas and tea products for perfect gift ideas. 
Returns
At BigTeaHouse.com, We are committed to 100% satisfaction of each one of our tea drinkers. If for any reason you are not satisfied, BigTeaHouse.com will happily and fully refund your purchase of any tea or accessories within 30 days of receipt, provided they are unopened and resalable.

We want you to be 100% satisfied with all of your purchases. If for any reason you are not satisfied, BigTeaHouse.com will gladly refund your purchase of any unopened tea or accessories within 30 days of receipt. Please contact us at with your refund request at support@bigteahouse.com, or at the following address:

Customer Service
BigTeaHouse
Suite 4307
Bartonville, IL 61607

Customer Service

Our customer service staff is available for e-mail and phone assistance Monday - Friday, from 9:00 AM to 5:00 PM, Central Time, excluding holidays. Our mailing address is:

Customer Service
BigTeaHouse
Suite 4307
Bartonville, IL 61607

You may also email us at support@bigteahouse.com.  Please allow two full business days for us to properly process and address your concern via email.

Safety & Quality Standards

Safety and quality is our priority at BigTeaHouse.com.  We ensure that your products are handled with proper precaution and the highest of safety standards.  We are committed to seeking out the finest in quality tea from around the world, including products that are Certified Organic, Kosher and Fair Trade Certified.  BigTeaHouse.com is dedicated to offering a dynamic variety to its customers, with high quality assurance. 

***All loose leaf teas are sold in tin sizes of 16oz, 8oz and 4oz tins by volume.  These tin sizes to do not indicate the weight of tea.  Our tins are filled to capacity with fine quality teas and priced accordingly to their weight.  The weight of the tea is listed in grams in the "additional details" section of each product page.  If you have any questions regarding the weights of the individual teas, you may email us at sales@bigteahouse.com.

Wholesale

If you are interested in succeeding with us by selling our great products please contact us at wholesale@bigteahouse.com to learn about our wholesale program.  You can also navigate to our online wholesale website and register to be a BigTeaHouse reseller.  After you have been approved you will be able to view our wholesale prices and checkout through the site.  We have a wholesale minimum order requirement of $250.

If you are a reseller located in Illinois we ask that you fill out the Illinois Certificate of Resale document, sign, scan, and email it to us at wholesale@bigteahouse.com